Given the amplitude of changes that your organization is undergoing, it is imperative that you know the impact of the strategies and actions you are taking
This requires a fresh approach to what you measure and how you measure it. Moving beyond KPIs, your organizations needs to track your business in real time and how to share this information quickly and effectively across your organization by making use of the advantages offered by Big Data.
Some questions for you regarding Performance Measurement
- How do you measure performance and how often do you measure it?
- Are you using data that your company is generating to measure performance?
- Have you linked learning and development to on the job performance?
Tools, processes, systems, techniques we offer in Performance Measurement
- Performance assessment
- Business measurement and management development
- KPI development and inculcation
- Leadership competencies development and implementation
- Technical competencies development and implementation
Case study on Performance Measurement
HCGA is working with a financial services company to link learning and development to the actual job performance in real time. Using our proprietary process LAMP (short for Learn, Apply, Measure and Perform), we use a customised cloud based Learning Management System to track every newly hired sales person training program to ensure that they are applying what they learn on the job.
The resulting data allows us to hone the program to increase learning effectiveness as well as to monitor each sales person individually in order to customise further training or coaching needs.
